Privacy policy

Privacy Policy

This Privacy Policy describes how Sid Neigum Designs Inc. (“Sid Neigum”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from sidneigum.com (the “Site”).

Information We Collect

When you visit the Site, we automatically collect certain information about your device and interaction with the Site, including:

  • IP address

  • Browser type

  • Time zone

  • Pages viewed

  • Referral sources

  • Site interaction data

  • Cookies and similar technologies

When you place an order or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding orders or inquiries

  • Improve our website and customer experience

  • Detect fraud or unauthorized activity

  • Send marketing communications, where permitted

Marketing & Advertising

We may use your information to provide relevant marketing communications and advertisements through platforms such as Google, Meta, Klaviyo, and other advertising partners.

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.

Third-Party Services

We work with trusted third-party providers to operate our business and services, including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Analytics providers

  • Customer support platforms

  • Marketing and advertising platforms

These providers may process your information only as necessary to provide their services.

Cookies

Our Site uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content and advertising.

You may adjust your browser settings to disable cookies; however, certain features of the Site may not function properly.

Data Retention

We retain order and customer information for our business records, legal obligations, fraud prevention, and customer service purposes unless deletion is requested where applicable by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

International Transfers

Your information may be processed and stored outside your country of residence, including in Canada and the United States.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Sid Neigum Designs Inc.
support@sidneigum.com
Toronto, Ontario, Canada